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Frequently Asked Questions

Our mission is to revolutionize the way companies who deal with complex compliance challenges can manage customer engagement and marketing automation with a combination of our state of the art Digital Biz Hub software and supportive services. 

Here are some common questions to help you figure out if what we offer is the right fit for your needs.

1) Who do we typically work with?

Our Digital Biz Hub software platform was built specifically for companies who deal with compliance challenges in managing customer relationships, sales activities as well as marketing.  As a systems and process consultant we have worked with Fortune 100 companies as well as with local groups looking to be the best in class option in their marketplace.  

Industries we serve: (80% customers fall into these groups)

  • Financial Services
  • Insurance
  • Banking
  • Politics  

2) What is the primary value proposition?

There are three main ways to measure the value we bring to companies and they may mean a little something different based on the system user.  At a very "corporate" level we focus on helping clients improve Quality, Cost and Production as it relates to compliance management in service, sales and marketing.  

Quality:

  • Improve the quality of content that is published on mobile, web, social and email channels.
  • Use project and campaign task managers to improve the quality of customer and marketing efforts.
  • Reporting and analytics to help identify opportunities for continuous improvement in the process.

Cost:

  • Decrease technology cost per user by up to 70% or more.
  • Decrease compliance automation platform expense by 50% or more.
  • Increase the capacity of support, marketing and compliance users with the integrated workflows

Production:

  • Achieve a more real time to market content approval and publishing process
  • increase capacity of compliance and marketing users in supporting sales needs
  • Notifications and collaboration resources to help the team work faster

3) How Do you get started?

UOur process is very flexible, which by design enables you to get the exact package you need in both systems and workflows.  Even though you can select a package that may serve your needs, the first step will be a demo where one of our onboarding specialists can help show you the system.  Once we have figured out the best package based on your needs the next step is to start the onboarding effort...

Onboarding:

  • Organize the compliance and approve process workflows
  • legacy system migration and data mapping
  • Setup and configure your new system
  • Configure all the users
  • Kickoff call to launch the new product

3) What features does the software have

Our software was built based on user interactions and approval workflows with a focus on elemination of processing waste tied to communications.  Over time we have added various productivity, communication and continuous improvement features, which are listed below.  Overall the system is extremely flexible to each customer need and our goal is to find the right configuration to meet your current needs and have a plan to scale the product over time as those needs change

  • Project Management
  • Contact Relationship Management (CRM)
  • Content Management System (CMS)
  • Business Process Workflow

4) Are there Industry Specific Packages?

We do have special configuration options for companies in more regulated industries but generally is ready to go out of the box for any industry.  We spend time with each customer to configure the system features to your unique needs.  We have found that some concepts do translate well from one company to another in the same industries, which are listed below..

  • Financial Services
  • Insurance
  • Banking
  • Politics
  • Legal Services
  • Not-for-Profits
  • Automotive
  • Contracting Services
  • Consulting Services
  • Agency Services
  • Web-Based Community Concepts

5) What kind of specials are there for me to get started?

In general the best value we offer right away is our Pilot Program, which is where we setup the technology without any setup fee for a small group of users and let you get started right away for only the monthly licensing fee.  This is our way to put our money into the mix with confidence that you will find value and become a long term user of the product and services...

GPS Digital Media is a software as a solution business that offers cutting edge digital business automation software products tied to Lean Management process consulting services.  Our products and services are focused on eliminating unnecesary waste from customer and business process flows and are proven to deliver results in many industry and team segments.  We even offer an exclusive pilot program to give your company a chance to use our all inclusive business automation tool and services in a sample environment aimed to let you quantify the value before making the transition.  Our objective is to make technical, simple!

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